Shipping policy
Thank you for shopping with Roomora. We're committed to getting your order to you as quickly and safely as possible. Please review our shipping information below before placing your order.
Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Domestic Shipping (United States)
We ship to all 50 US states. Standard shipping typically takes 5–7 business days from the date of shipment. You will receive a tracking number via email once your order has shipped so you can monitor your delivery in real time.
International Shipping
We proudly ship worldwide. International orders are delivered within 7–21 business days, depending on your location and local customs processing times. Please note that international shipments may be subject to import duties, taxes, and customs fees, which are the responsibility of the recipient.
Shipping Rates
Shipping rates are calculated at checkout based on your order weight, dimensions, and destination. Free shipping promotions, when available, will be applied automatically at checkout.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking link. If you haven't received tracking information within 3 business days of placing your order, please contact us.
Lost or Delayed Shipments
If your order is significantly delayed or appears lost in transit, please reach out to our support team and we'll work with the carrier to resolve the issue promptly.
Contact Us
For any shipping-related questions, please visit our Contact page or email us directly. We're happy to help!